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Technical Support Assistance
OSSI Headquarters
W228 N727 Westmound Dr
Waukesha WI 53186 USA
Tel: 262-522-1870 Fax: 262-522-1872
Technical Support
Technical support is available via Telephone,
Fax or Email. Contact OSSI Technical Support
8:00 AM to 5:00 PM Central Standard time. If
calling after hours, please leave a detailed
voice mail message, and someone will return
your call as soon as possible.
Fax: 262-522-1872 (Attention Technical
Support)
Local: 262-522-1870
When calling, please be at the computer
prepared to provide the following information:
Product version number, found by selecting
the About button from the Intelli-Site
Menu Application Bar.
Product serial number used for registration.
The type of computer being used including,
operating system, processor type, speed,
amount of memory, type of display, etc.
Exact wording of any messages that appear
on the screen.
What was occurring when the problem was
detected?
What steps have been taken to reproduce
the problem?
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